excellence in technology
At cablecom we build excellence into everything we do. The professionals we deal with will accept nothing less. Since our formation in 1990 we have grown alongside the Irish communications industry, providing a nationwide service and supplying cable solutions to the country's telecoms and cable operators.
Customer service is the foundation on which our business is built. This and a commitment to technological supremacy have made cablecom Ireland's leading provider of telecom networks, cable solutions, and other installation services. Our founder operated a successful electrical division in the US for many years.
On-going training keeps all our staff in touch with the latest developments and best practices in all types of installations and network construction.
Customer care is very important to us and we are absolute leaders in this area.
We have participated in customer care projects hosted by the Cable Operators. Run by employee groups, these projects teased out practices within these companies to best serve their customers. They were of enormous benefit to the operator as a service provider and to us as their installation contractor.
We have learned and implemented much about customer care to make our organisation and staff on the ground very customer care orientated. We hold regular meetings and seminars to discuss ways of improving our service and believe the whole experience of ordering a product off any service provider should be a pleasant, non-intrusive process from start to finish.